Vinted Users Express Anger Regarding Size Changes

Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.

The second-hand shopping app has altered its size classifications for women's and children's garments failing to inform all shoppers about the modification.

Digital Channels Response

Countless users and merchants are expressing on platforms saying Vinted listings now show a different size category than originally posted because of the remapping.

The company said the new system was more in line with comparable marketplaces.

It has advised users to review their products and manually change the size where appropriate, which has left users frustrated.

Measurement Approach Modifications

Before the change, the sizing featured a single numeric size and a letter, such as S/8 or M/10.

The revised method features a letter and a range such as S/UK 8-10.

For certain items, the measurements have been reclassified - such as a large size was formerly size 12 but now shows as UK 16-18.

Shopper Stories

One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".

"Not many brands say XL is a 20-22," as the platform currently indicates.

A different member, from Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as size 20–22.

"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.

Manual Updates

A different user, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".

"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential for me since losing part of my income," she explained.

Platform Context

The service features exceeding 100 million shoppers, with 18 million British users.

It has emerged as a preferred choice to second-hand platforms like eBay and Depop.

This is not the initial instance where an unanticipated change within the service has received backlash: last year, the platform withdrew an update to its shipping options after backlash from users.